Policies

Submitting a Title

Consumers

Returns

Payment Information

Public Performance Rights

Copyright Compliance

   

Submitting a Title

Potential suppliers and producers can submit a product for consideration to The AVcafe. Please provide the following information on all products: product type (DVD, Video, CD-ROM, audio book,etc.), product cover, product description, availability date, suggested retail price, production date, length, availability in Spanish, system requirements and technical support phone numbers, discount structure, and complete contact information. Products that are submitted will not be returned.

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Consumers

The AVcafe does not work with individual consumers. We work with libraries, schools, etc.

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Returns

Video Games and Special Requests are non-returnable, and all sales are final.

Products ordered from The AVcafe’s publications and website--excepting video games and special requests--can be returned within 30 days. If you are not completely satisfied with your purchase, please contact us for return authorization. You will receive a credit toward your next purchase.

In the case of damaged products, please notify us within 15 days of your invoice and we will replace any damaged product free of charge. Please contact us first for return authorization.

Duplicate requests and cancellations made by customers for advertised products are subject to a restocking fee.

All special requests are final, and no cancellations or returns can be accepted.

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Payment Information

Our payment terms are Net-30. Credit Card payments and Pre-Paid orders are also accepted.

We accept orders via phone, fax, mail, e-mail, web and purchase orders.

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Public Performance Rights

The AVcafe offers public performance rights on most DVD titles. Public performance rights allow the customer to show the DVD in a non-profit setting to more than one viewer on one screen only. Attendance or other fees cannot be charged. Activities such as Broadcasting, Closed Circuit TV, and Digitizing and sending programs over the internet are not allowed without proper permission from the copyright holder. Please contact us to make sure you are purchasing the correct rights. To the best of our knowledge, our supplier has authorized all titles with public performance rights.

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Copyright Compliance

This institution reserves the right to refuse to fulfill any loan request if, in its judgment, fulfillment of the request would lead to violation of the copyright law. Libraries are responsible for labeling all software with a notice of copyright restrictions in accordance with 17 USC 109(b)(2)(A), as amended the Computer Software Rental Amendments Act of 1990, Public Law 101. Libraries should do the same for video game titles. Each circulating item should be labeled with the following:

Notice: Warning of Copyright Restrictions

The copyright law of the United States (title 17, United States Code) governs the reproduction, distribution, adaptation, public performance, and public display of copyrighted material.

Under certain conditions specified in the law, nonprofit libraries are authorized to lend, lease, or rent copies of computer programs to patrons on a nonprofit basis and for nonprofit purposes. Any person who makes an unauthorized copy or adaptation of the computer program, or redistributes the loan copy, or publicly performs or displays the computer program, except as permitted by title 17 of the United States Code, may be liable for copyright infringement.

This institution reserves the right to refuse to fulfill a loan request if, in its judgment, fulfillment of the request would lead to violation of the copyright law.

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